WARNING!! PLEASE READ BEFORE HIRING THIS COMPANY! In Feb. of '19 I approached FS looking for updates to my website.... They admitted they did not know my site's coding language but assured me they would figure it out. After explicitly communicating that I didn't have the budget to pay for their education about the language, they assured me that it was no problem. We received a proposal of items to be updated and I promptly paid the retainer fee.Weeks went by without updates and I was told they were finishing another project. No problem. Finally, I was paired with a designer. He did a great job while we exchanged a handful of emails and 2 phone calls. I was pleased with the design, but quite baffled when they told me that short process ate WAY more of my retainer fee than anticipated. Did they not expect to have any dialogue??My experience only plummeted from there. Their billing department would send me outrageous monthly bills that would have to be retracted each time. I asked for updates on the development to which I received no reply or a vague discussion about how they were "working on it". They promised me screen shots of their progress which I never received. At one point my emails and phone calls were completely ignored. After apologizing, they promised to send me updates every other day - that never happened. Weeks passed and I was told they were on other projects, they were working through bugs, they were almost finished, they even gave me their deadlines. WEEKS after their proposed deadline we still had not heard from them. I still did not have screen shots, I still did not even have a list of the elements they were working on. In spite of this, however, they were asking for more money. Thank goodness I never paid more.Finally, in February, when there was another total lapse in all communication, we pulled the plug. The only element we knew we actually had was one Photoshop file and were willing to pay for it. At this point I am months behind schedule with thousands of dollars put into time-sensitive marketing dependent upon the updates that FS said they could deliver. In fact, they did not deliver. They would still be dragging out this process had we not ended it. They never took responsibility but they did take my money. They took half of my retainer fees in exchange for 1 Photoshop file and a few lines of broken code. Of course getting them to respond to us ending the project took over a week. When my emails were finally returned by Brandon Knowles (FS CEO), he was unapologetic, sarcastic, and rude. He begrudgingly offered to refund half our retainer and because we couldn't afford to involve a lawyer, we agreed to it. Bottom line is that Faster Solutions is no solution at all. They got in over their heads with a project they were unable to complete. Rather than humbly admitting this, they took us for a ride. They took our money and they took our time without so much as a simple apology. This company is unethical at best and criminal at worst.read more
Faster Solutions built my website 3 years ago and I could not be happier! Their attention to detail during the... construction phase is second to none. They listened to my goals for the site and then offered the best options to maximize results. Their suggestions and layout have worked! We get a lot of website traffic and have received many compliments on its professional appearance and ease of use. Whenever I have a question pertaining to the site, someone at Faster Solutions is always available to help. They provide the same care and attention to detail with service as they do with construction. I recommend Faster Solutions without reservation! Thank you for all you do!read more
I have found Faster Solutions to respond quickly to questions and service issues for site updates. Owners are very... accessible and knowledgeable about the social marketing industry. We have been with them for over 8 years with great results.read more
Excellent staff to work with! Love the results. Our business has increased dramatically due to our new website. ... Guests comment on how easy our website is to navigate. I highly recommend Faster Solutions!!!read more
I second alot of the other positive comments here. Faster Solutions was great to work with. Moved forward with the... project at a good pace, but not "too fast" and we were very happy with the results. Feel like I"m in good hands that are reachable if we ever had changes/questions/issues. It helps for us that they're down the street, so I know where to bug them... but still, they were great, and I really appreciated the timeline of expectations, that were all met flawlessly.read more
Faster Solutions has been fantastic to work with. I brought up an idea for a very simplistic (Yugo) website and we... have a (Cadillac) solution in practically no-time. The folks there were very receptive and have met our every request from concept to publishing. All reviews of the website from our clientele have been fantastic. And that's coming for a more senior user group so user friendliness of the website is outstanding. And the format allows us to view it on tablets, mobiles phones, etc.to cater to a more diverse audience at almost any time; not just when you are sitting at a PC. The staff at Faster Solutions has gone out of their way to provide us with a memorable website experience that we plan to refer to and update many times into the future. Thank you so much for your great work.read more
What type of website platform should I choose for my business?
Craigs Construction CO.
Why should I work with Faster Solutions?
What is Marketing Automation?
What type of website platform should I choose for my business?
The Faster Solutions Client Portal is designed for easy ticketing, billing review and questions for our Marketing Team. Easy to use for quick access to:
Tracking Support Progress
What type of website platform should I choose for my business?▼
There are many options of website platforms to choose from. We recommend the following guidelines to afford you the adaptability and control that you need for your business or organization depending on the stage you are in. Any major platform you select, Faster Solutions can assist you with the platform set up, support and marketing.
FREE Platforms – Do-it-yourself option great for just starting out and new businesses. $
WordPress Platform – More adaptable and secure, you own the code and it is a good choice for small to medium size businesses. $$
Custom Websites – Most adaptable and secure, you own the code and it is a great choice for enterprise level and specialized integrations with CRMs, PSAs, POSs, etc. $$$
What is Marketing Automation? ▼
Marketing Automation is a set of tools designed to automate marketing activities. Marketing Automation allows you to automate repetitive tasks like email marketing, social media posting, ad campaign management and more. With Marketing Automation you can have one dashboard to run your marketing channels along with lead engagement messaging and track all of the funnels via easy to use analytics and ROI analysis. Not only does this save you time but it allows you to personalize your customers experience and offer them continuous engagement.
Faster Solutions offers marketing automation via an easy to use tool.
How much should businesses be spending on marketing?▼
According to the U.S. Small Business Administration, they’ve suggested 7% to 8% of your gross revenue should be spent on marketing. 50% of that marketing budget should be dedicated to digital marketing in 2019.
The reason video ads are so effective is that they not only advertise your product or service, but they also demonstrate how, and why, it works.
What digital video types should I be using from my marketing?▼
Explainer videos are more effective than brand videos.
Product walkthroughs and how-tos are leading the pack for conversions.
Video helps your SEO by increasing your visit time which Google likes.
81% of businesses used video as a marketing tool in 2018 up from 63% in 2017.
Why should I work with Faster Solutions?▼
Faster Solutions is comprised of a team of Marketing Specialists that focus on supporting our clients by providing and maintaining the best marketing and design platforms available on the market. Through market and industry research we help you identify and manage the best suite of marketing channels and platforms to use for maximum ROI.
Our services and work are completed by a trained and certified Faster Solutions Marketing Expert
We at Faster Solutions want to take a moment to say...
For being our customer and letting us serve you in business, we wish to thank you. Without you, we wouldn’t be here. We want to extend our sincerest gratitude to you for the opportunity you provide us through the work we are so lucky to do each day.
It’s in each exchange with our customers that we truly understand how fortunate we are to have such a great group of clients to work with.
So THANKS for working with us and taking the time to read this. We hope as you continue through the rest of your day you know how appreciated you are.